Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery (COD). All orders must be prepaid at the time of purchase. We may introduce COD as a payment option in the future, and any updates will be announced on our website and social media channels.
How long does shipping take?
Orders are usually processed within 24–48 hours and delivered within 3–7 business days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping on selected orders and special promotional offers from time to time.
Can I return or exchange my order?
We do not offer returns and exchange at the moment but,If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs and your order details.
Will the jewellery cause skin irritation?
Our jewellery is made using skin-friendly materials and designed for comfortable everyday wear.
Do you offer international shipping?
Yes, we offer international shipping to selected countries outside India. Shipping charges and delivery timelines may vary depending on the destination country.
Can I place an order from outside India?
Absolutely! Customers outside India can place orders easily through our website, and we’ll deliver your jewellery safely to your location.
How long does international delivery take?
International orders usually take 7–15 business days for delivery depending on customs clearance and destination country.
Will I have to pay customs charges for international orders?
Customs duties or import taxes, if applicable, are determined by your country’s regulations and are to be paid by the customer.
How can I contact customer support?
You can reach out to our customer support team through email, WhatsApp, or social media, and we’ll be happy to assist you.
Can I contact you via email?
Yes, absolutely! You can email us for order support, product queries, collaborations, or any assistance, and our team will get back to you as soon as possible.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.